Terms of Service

These terms govern use of the Black Diamond website. Using the site means you agree to these terms.

Website information

Website content is general information and does not replace an on-site diagnosis, a written estimate, safety instructions, manufacturer guidance, utility direction, or emergency services.

Service requests

A website request does not create an appointment or service agreement until Black Diamond confirms it. Availability, response times, pricing, parts, offers, and financing terms may change.

Safety

For fire, gas odor, suspected carbon monoxide, electrical arcing, or another immediate hazard, move to safety and contact the appropriate emergency service or utility.

Intellectual property

The site's brand assets, copy, photographs, and design are owned by or used with permission of Black Diamond and may not be reused without authorization.

External links

Links to third-party maps, social platforms, lenders, or other services are governed by those providers' terms and privacy practices.

Limitations and changes

The site is provided as available. To the extent permitted by law, Black Diamond is not liable for decisions made solely from general website content. These terms may be updated by posting a revised date.

Contact

Questions may be directed to 1400 Miller Parkway, McHenry, IL 60050, or 815-444-0979.